1. Store Access
Location-aware onboarding
The app identifies the correct store context and starts the customer flow with clear permission-based access.
LaundroEpay
Digital and quarter-ready laundromat payments in one system.
LaundroEpay gives laundromat operators one platform for digital checkout, quarter (coin) payment workflows, machine activation, balance management, and service requests for a smoother in-store experience.
Mobile First
Designed around a simple phone-based customer flow
Real Time
Live visibility into transactions, machine status, and usage
Operator Ready
Built for day-to-day laundromat operations, not generic retail
Payment Flexibility
Digital and quarter payments
Customers can pay with digital methods or quarter-supported machine flow, based on their preference.
Store Control
Smarter machine interactions
Machine selection, amount control, and payment connection are brought into a single guided experience.
Operational Support
Built-in service workflows
Customers can report issues directly, giving operators a faster path to maintenance follow-up and issue tracking.
App Walkthrough
Watch the LaundroEpay app flow in action.
This screen recording shows the real in-app payment journey from machine selection through checkout.
Product Flow
Every screen is focused on speed, clarity, and fewer checkout barriers.
LaundroEpay is designed to guide customers from arrival to machine start with minimal friction, while keeping the operator in control of the experience.
2. Machine Selection
Tap or scan
Customers can select a machine quickly using a guided tap or sticker-scan workflow.
3. Amount Control
Clear payment selection
Pricing choices are easy to understand, which reduces hesitation and speeds up transaction completion.
4. Payment
Flexible digital options
Support for stored balance, card, and wallet-style payment paths gives customers more flexibility at checkout.
5. Support
Service requests in-app
When a machine issue happens, customers can submit a structured request instead of relying on manual follow-up.
Capabilities
Designed to improve both the customer journey and the operator workflow.
Digital + quarter payment support
Run digital checkout and quarter-based payments inside one connected system, instead of separate setups.
Machine-linked transactions
Connect payment actions to real machine selection so users move from payment to operation with less confusion.
Customer balance and top-up support
Support stored value experiences that reduce repeated payment friction and encourage repeat visits.
Issue reporting and maintenance visibility
Capture service needs directly inside the product to shorten response time and reduce missed issues.
For Operators
More control over revenue, usage, and customer experience.
- Operate digital and quarter payment workflows in one platform
- Improve visibility into transactions and machine interactions
- Deliver a cleaner, more modern experience that supports customer retention
- Provide a direct service reporting path without adding operational chaos
For Customers
Faster payments with fewer steps and less confusion in-store.
- Simple machine selection through guided tap or scan actions
- Clear pricing and amount selection before payment
- Flexible payment choices including digital and quarter-supported options
- In-app support options when something needs attention
Request A Demo
See how LaundroEpay can fit your laundromat operation.
If you want a branded payment experience, smoother machine access, or a more modern customer flow for your laundromat, Cephic can tailor the next phase around your operational requirements.